We hope that you will be pleased with the item/items you have purchased.
However, all items bought online can be cancelled and returned within 14 days of receipt.
In order to be eligible for a full refund kindly notify us of the return by email email@example.com prior to dispatch. You’ll also need the receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted.
Please note that returns will need to be sent to the following address:
Vintage Works Sweden Ab
312 32 Laholm
Vintage Works will reimburse the full amount minus shipping cost and any potential damages to item/items. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 20 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
The customer is responsible for return shipping and any other costs associated. We kindly ask you to use a shipping tracking service and make sure that the item is safely wrapped. Items that are lost during return shipping will not be reimbursed.
You can always contact us for any return questions at email@example.com.
Unfortunately, we cannot accept returns on gift cards.